Navigating global trade changes shouldn't disrupt your shopping joy. As new U.S. tariffs take effect, we're taking full responsibility to protect your budget. Here's our promise to you:
1. We Cover All Tariff Fees
Rest assured, any applicable import duties or tariffs for your order will be fully covered by us. You will not be asked to pay extra fees upon delivery or after checkout. The price you see at checkout is the final amount you pay.
2. How We Ensure Smooth Delivery
Our team works closely with logistics partners to pre-calculate and handle all customs-related costs. This means:
✅ No hidden charges.
✅ No surprises at your doorstep.
*Due to the recent tariff policy, the logistics time of some US users' orders may be extended. If there are any abnormal circumstances, please keep in touch.
3. Have Questions? We’re Here to Help!
While we strive for transparency, customs processes can vary. If you receive any unexpected requests from customs authorities or have concerns about your order, please contact us immediately at:
📧 Email: support@gleamella.com
Our customer service team will resolve any issues promptly.
4. Shop with Confidence
Your trust is our priority. Explore our latest Collection knowing that cross-border costs are on us—not you.
Thank you for choosing Gleamella. Happy shopping!
Warm regards,
Gleamella Team